The nicely designed room included a bathtub for relaxation, a comfortable bedroom, and good beds, all within close proximity to BILBAO airport.

nice building and rooms with good beds. the location great and favourable to the shop next door. also - really close to the town centre and the main town square an old custom's yard.

The location of the hotel was very central, just off the square in the charming town of Orduña, the Nervion waterfall and BILBAO airport. Also, it was 2 miles from a public library.

The rooms here are modern and spacious, each equipped with a bathtub in the bedroom. 🛁 the location is great, right next to the plaza, restaurants, and just a short distance from Bilbao.

Room lighting handwash basin

The girl at the desk was really kind!!! Exellent service!

The room was modern and cool with a bedroom and a bathtub. the hotel is conveniently located in a nice area, just a short walk to the town square, town center, and restaurants.

I booked two rooms at this hotel as it was near to Bilbao port for return ferry home. We had a very nice evening meal, and the staff were all very pleasant and helpful. The hotel is in a good location, relaxing & in tranquil town

We were disappointed to discover on arrival that our little girl aged 7 wasn't allowed to go into spa at all. We had built it up as a treat for being in the car for 6 hrs. The rooms decor was a little worn and tired / things broken (jacuzzi bath didn't work, bath cracked, mould / water ingress stains around bath and tiles). For a couple I'm sure the spa is superb, but had I seen the standard of the rooms first, and known about the no-children policy on the spa, then I wouldn't have booked and would have looked elsewhere.

location: the hotel was right by the center and the square in the charming town of orduña.

The staff were amazing, friendly, and the location is central, close to the city center, the Nervion waterfall, and the charming town square.

Breakfast wonderful Petit dej superbe

Restaurant for dinner terrible , very poor in term of quality and no other restaurant on the town Très mauvais restaurant en terme de qualité des plats originalité et service, seul pb est qu il n y en a Pas d autre ds la ville

99% of the staff at the hotel couldn't have been nicer (one waitress was very sour). The spa staff & facilities were beautiful. The hotel itself is a beautiful building but is marred by graffitti on and around it. The corridors could also do with brighter lights in the areas that are not close to the windows. A larger lounge would have been better for our particular group, but this may not be a requirement of the hotel in general. The area itself is quite remote and is mainly used by locals. If you are hoping to do shopping, walk to a beach, or eat in restaurants, this is not the place for you. Bilbao centre is 45 minutes away by motorbike, as is the nearest beach. On the other hand, if you lave tapas and don't want to do any shopping, Orduna is most definitely the place for you.

1 waitress who was very sour. While the restaurant did try to vary their evening menu, we would be of he opinion that they did not cater to typical Irish taste. A larger lounge and brighter corridors would have been beneficial.

The hotel has an amazing and marvelous location, just a few meters away from Palacio Olaso. the area is beautiful, close to Nervion waterfall, the main town square - an old Custom's yard, and the plaza.

Historical building, thermal treatment available, very nice breakfast buffet, restaurant, staff

Loved the rooms in general, especially spa bath tubs. Set menu in restaurant was great value also.

Noise from other rooms, sauna was not hot enough and wouldn't allow us to throw water.